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Beraco Group

Facility & Annual Maintenance Services

Why you need FMC & AMC Services?

In today’s fast-paced business environment, you can’t afford downtime, unexpected failures, or inefficiencies. Our FMC & AMC Service offerings ensure that every part of your IT and facility infrastructure works reliably, securely, and without interruption. From day-to-day operational support to long-term asset lifecycle management, we deliver complete peace of mind with proactive monitoring, expert maintenance, and end-to-end operational oversight. Our team becomes an extension of yours—ensuring your systems are always optimised, stable, and ready to support your growth.

What We Offer

Facility Management Solutions

Keep your workspace efficient, productive, and operational with our comprehensive facility management services. We take care of everything—technical systems, IT infrastructure, utilities, compliance standards, safety protocols, and facility performance—so you can focus purely on running your business. Our technicians proactively manage equipment health, identify early risks, streamline facility workflows, and respond immediately to incidents. Whether it’s a data center floor, office building, or multi-site environment, we ensure seamless operations backed by round-the-clock expertise and rapid resolution.

Managed Solutions & Annual Maintenance

Your technology infrastructure is the backbone of your operations—and our AMC services keep it running like clockwork. We offer structured preventive maintenance, periodic health checks, configuration optimisation, and on-demand technical support for servers, networks, storage, UPS units, security systems, and end-user devices. Our managed solutions bring continuous monitoring, remote support, SLA-driven response, and lifecycle planning under a single umbrella. With AMC, you eliminate unexpected failures, ensure timely updates, extend equipment life, and maintain predictable ownership costs with zero operational disruption.

Whether you’re scaling your environment or simply maintaining existing systems, we ensure absolute reliability through disciplined, proactive, and expert-driven support.

FAQ

Frequently Asked Questions

Our AMC plans cover IT hardware (servers, storage, networking), security devices, UPS systems, access control, end-user devices, and facility equipment depending on the chosen service tier.

Yes. We offer fully customisable FMC packages—ranging from partial support models to complete on-site operational management.

Absolutely. Depending on the SLA, we deploy skilled on-site engineers, technicians, or multi-shift teams to ensure continuous operational coverage.

We follow structured preventive maintenance schedules, redundant support methods, and non-disruptive maintenance practices to ensure operations continue without interruption.

Response times are governed by the SLA, typically ranging from immediate remote support to on-site technician dispatch within defined time windows.

We offer both models—service-only AMC or comprehensive AMC that includes replacement parts, depending on your budget and operational requirements.

Preventive maintenance is conducted monthly, quarterly, or bi-annually based on the equipment type, SLA, and business environment.

Yes. We support distributed offices, branches, warehouses, and data centers under a single AMC contract with central monitoring and reporting.

Yes. Clients receive regular health reports, maintenance logs, incident summaries, SLA compliance reports, and improvement recommendations.

We conduct a complete infrastructure audit—covering health, performance, inventory, risks, and compliance—before onboarding to ensure accurate planning and smooth execution.